LaunchPad OS was built by industry pros who saw how fragmented, manual, and exhausting running a field service business could be and how existing software solutions were adding to those challenges, not solving them — and decided to fix it.
Industry experience — built by our team
Our Story
Lawn care, landscaping, artificial turf, snow & ice, and pest & mosquito — these industries run on tight margins, unpredictable weather, and constant coordination between office and crew. Most software wasn't designed for any of that.
LaunchPad OS was founded with a simple belief: Field service contractors like you deserve software that actually fits how you work and solves your business challenges (instead of adding to them). Not a collection of disconnected tools. Not generic CRM software retrofitted with a scheduling tab. Not an “all-in-one software” that still requires countless add-on integrations (and costly subscriptions), on top of consultant fees to run your business with it.
LaunchPad OS replaces the need for separate tools — business management, marketing and lead capture, CRM, text/phone systems, property measurements, smart scheduling and routing, mobile, and photo/document management, reviews and reputation management — with one true operating system. One platform, one price. No expensive add-ons, integrations, or industry consultants required.
Our mission
“Give every field service business the same operational power that the largest enterprises have — without the complexity or cost.”
Drew Wagner
Founder & CTO, LaunchPad OS
How we work
From product to support to sales — these aren't values we hang on a wall. They're how we show up for our customers every day.
Every decision we make is grounded in the real-world needs of field service businesses — not abstract product roadmaps.
We move fast, but with purpose. Weekly shipping cadence means our customers see improvements every single week.
Our customers run businesses outdoors, in the weather, with real teams. We treat their time and trust as our most important asset.
Field service doesn't stop at 5pm. Our platform is built for uptime, stability, and the kind of dependability that lets crews just get to work.
We stay lean on purpose. Every person on this team has real ownership and direct impact — no layers, no bureaucracy.
We're not optimizing for an exit. We're building the operating system that field service businesses will rely on for decades.
The Team
A small, focused team with deep experience in software, field service, and customer success — shipping real improvements every week.
Founder & Chief Technology Officer
Drew founded LaunchPad to bring a true operating system (OS) to every operator in the field service industry — the kind previously reserved for large, well-resourced companies. He leads product vision, engineering, and platform architecture for LaunchPad OS.
Sales Director
Jacob drives revenue growth and go-to-market strategy, helping field service businesses understand what LaunchPad OS can do for their specific operation — and why it's different from what they've tried before.
Account Manager
Owen builds and nurtures long-term relationships with our customers, supporting them in their LaunchPad OS journey to ensure they start out strong and get maximum value from the system as their businesses grow.
Customer Success Manager
Andrew guides new customers through onboarding and long-term adoption — making sure the platform fits how their business actually runs, not how a generic implementation assumes it does.
Marketing Director
Robin leads marketing and go-to-market strategy across brand, content, product marketing, and demand generation, telling the LaunchPad OS story in a way that resonates with every field service company we serve.
Marketing Operations Manager
Raj leads marketing operations at LaunchPad while supporting go-to-market strategy and integrated marketing initiatives, connecting how the platform is built with how it's communicated to the operators who need it most.
Social Media & Content Marketing Manager
Cecilia manages social while contributing across to LaunchPad's marketing content — helping build the brand's presence and generate awareness across many channels for the operators and teams we serve.
Ready to simplify operations?
Book a personalized demo and see exactly how LaunchPad OS fits your business — from your first estimate to your last invoice of the season.
